Design exact agent behavior — node by node, no code required. The Sage Workflow Builder is a drag-and-drop canvas for building deterministic customer journeys directly in the dashboard.
Each node type covers a distinct step in a commerce conversation — from collecting shopper intent to executing a Shopify checkout.
Collect Input
Gathers structured data from the shopper — size, preference, budget, occasion.
Knowledge Lookup
Queries your product catalog or policy documents using semantic search.
Tool Call
Executes Shopify actions: search products, add to cart, initiate checkout.
AI Message
Generates a contextual, personalized response using the gathered inputs.
Static Message
Delivers an exact, guaranteed response with no LLM — zero hallucination risk.
Condition
Branches the conversation based on keywords, equality, or semantic intent.
End
Terminates the flow cleanly, optionally triggering a post-session action.
Human Handoff
Escalates to a live agent when the conversation requires human judgment.
Start from a proven template and customize for your brand. Go live in hours, not days.
Takes a shopper from an ambiguous query to a curated shortlist to cart in a single conversation.
Triages incoming messages: routes order questions, handles returns workflows, escalates edge cases.
Reduces cart abandonment by handling objections, applying promos, and delivering a one-click checkout link inside the chat.
The Sage runtime executes your workflow exactly as designed. Conditional branches evaluate against keywords, equality matches, or live semantic intent — and route accordingly.
A built-in loop guard prevents runaway flows. The Static Message node lets you bypass the LLM entirely for responses that must never vary.
Build your flow on the canvas by connecting nodes.
Configure conditions: keyword, equality, or semantic match.
Set branch routing for true and false paths.
Test in the live preview panel before publishing.
Deploy to your Shopify store with a single click.
Book a personalized demo to see Sage in action, or join our waitlist for early enterprise access.