The First AI Agent for E-commerce That Actually Does the Work.
Stop managing tickets. Sage is an active AI employee that executes returns, tracks orders, and drives revenue autonomously across all major e-commerce platforms, with memory that lasts across every channel.
Backed by industry-leading programs
Natively integrated with your existing stack
Trusted by global brands moving away from passive chatbots.
AI Agentic Capabilities: What Standard Chatbots Can't Do
Powerful, specialized capabilities that transform conversations into business outcomes, customizable for any workflow.
Action-Oriented Execution
Sage does not just respond; it acts. It executes workflows, triggers custom actions, and updates your systems directly, from closing support tickets to scheduling appointments and modifying database records.
Done. Ticket closed and customer notified:
Order: #TK-2291
Status: Resolved
ETA: SLA: Met
Omnichannel Context
A conversation started on your website does not vanish when a user switches to Slack, Teams, or WhatsApp. Sage carries the full session context across every channel so nothing gets lost between handoffs.
Active Session
Web Chat
9:14 AM
Slack
11:32 AM
2:05 PM
Full session context preserved across every channel switch
Hyper-Personalized Memory
Nobody should repeat themselves twice. Sage retains user preferences, past interactions, and historical data across every session, so every conversation starts exactly where the last one left off.
We are on Phase 2. You approved the switch to OAuth 2.0 last Thursday. The next step is updating the auth middleware. Ready to continue?
Multimodal & Global Intelligence
Process visual uploads, understand voice notes, and communicate fluently across dozens of languages. Sage automatically detects the user's language and context, providing a localized, seamless experience without any manual configuration.
Detected: Hardware fault: USB-C controller failure
Confidence: 98.4%
I detected a hardware fault. Your unit is under warranty. Shall I initiate a replacement shipment now?
Brand Safety & Guardrails
Sage never improvises. Every response is verified against your live data, brand policies, and compliance rules before it is sent, eliminating hallucinations and keeping conversations strictly on-brand.
Guardrail Check
Off-topic query blocked
Hallucinated claim prevented
Brand policy enforced
SOC2-compliant response logged
Real-time guardrails applied to every response
Revenue & Value Generation
Sage leverages conversational context to intelligently suggest relevant upgrades, cross-sells, or tailored solutions, transforming routine interactions into revenue opportunities.
Your Pro plan renews at $299/mo. Based on your usage (3 workspaces, 50K queries/mo), Business tier at $399/mo saves you ~$180 in overages. Shall I upgrade now?
How much is your “Passive” Bot costing your brand?
Adjust the sliders to see your estimated monthly savings with Sage.
10,000
5 agents
Estimated monthly savings with Sage
$18,000
Sage could automate 90% of your transactional load across 10,000 orders/month while increasing conversion rates.
Estimate based on average support cost of $4,000/agent/month, 90% automation rate. Results vary.
Universal Actions. Any Platform.
Core workflows that operate seamlessly across any major backend or specialized platform.
Automated Returns & Custom Actions
Sage executes complex workflows - like validating custom policies, issuing refunds via any gateway, such as Stripe, or triggering internal actions with zero human intervention.
The Guided Sale
Sage uses persistent memory to recommend products and solutions based on previous conversations (e.g., a WhatsApp exchange or a past web session), turning routine support into revenue.
The Omnichannel Sync
A user starts a query on the Web and finishes on Slack or Teams. Sage maintains the full conversational context across every channel, ensuring a seamless experience.
Visual Workflow Builder
Design complex agent flows with a drag-and-drop canvas: collect inputs, branch on conditions, call tools, and hand off to humans, all without writing a line of code.
Learn moreConversation Explorer
Inspect every session in real time: full message timelines, live commerce state, pending action flags, and direct navigation to the customer record, all in one panel.
Learn moreDeployment Flexibility
Run Sage in your own cloud (AWS, GCP, Azure), go fully self-hosted, or bring your own encryption keys. Data stays in your region, under your control.
Learn moreEnterprise Power. Platform Safety.
Built for the world's most demanding brands, with guardrails that never let AI overstep.
Hallucination-Free
Every Sage response is verified against your real-time inventory and brand policies. No phantom discounts, no out-of-stock promises.
SOC2 Compliant
Enterprise-grade encryption and role-based access controls protect your customer data across every channel and platform.
Intelligent LLM Routing
Sage automatically routes to the best model for each task, including GPT-4.1, o4-mini, Claude 3.7 Sonnet, and Gemini 2.0 Flash, ensuring data accuracy and brand safety at scale.
See Sage in action
From retail to support, Sage adapts to your industry.
E-commerce
A customer asks for a shoe recommendation. Sage checks live inventory, applies a discount, and places the order, all in one conversation.
Found 3 options in stock! Here's the top pick:
AirFlow Runner Pro
$109.99
Coupon applied! 15% off, total $93.49
Order: #RUN-8834
Status: Confirmed
ETA: Mar 4 - Mar 6
Technical Support
A user uploads a screenshot of an error. Sage identifies the fault, recalls the device warranty status, and initiates a free replacement automatically.
Detected: USB-C Charger (Model X200)
Confidence: 94.8%
Hardware fault confirmed. Your unit is under warranty. I've initiated a free replacement; it ships within 2 business days.
Latest from Sage
Common Questions
Ready to hire your most productive e-commerce employee?
Integrates with your current helpdesk (Gorgias / Zendesk / Salesforce) or replaces it entirely.