Attentive Integration

Sage + Attentive: SMS That Knows Your Customer.

Connect Sage to Attentive and sync real preference data from conversations into your SMS segments. Send messages based on what customers actually want, and close sales inside the thread.

What Sage Powers in Attentive

Persistent Memory to SMS Segments

Sage syncs preference data from its Persistent Memory layer into Attentive subscriber attributes — powering precise SMS segments from real conversation signals.

Post-Purchase Triggered SMS

Sage fires Attentive post-purchase SMS triggers enriched with the specific products and preferences the customer discussed — driving contextual follow-ups.

Personalized Proactive Outreach

Attentive campaigns powered by Sage preference data reach customers with the right message at the right moment, based on what they actually want.

WISMO Status via SMS

Sage handles inbound "where is my order" SMS replies by retrieving live tracking and responding inline — fully autonomous, no agent required.

Two-Way SMS Commerce

Customers can browse, ask questions, and purchase directly via SMS. Sage handles the conversation and delivers a checkout link inside the SMS thread.

Campaign Segmentation from Sage Memory

Build Attentive segments from size, style, and product preference data captured by Sage — enabling new product launch and re-engagement campaigns that actually convert.

Abandoned Cart SMS

When a customer abandons a Sage-initiated cart, Sage fires an Attentive trigger that sends an abandoned cart SMS with the specific items left behind.

Your Conversations, Powering Your SMS.

Sage connects to Attentive via the Attentive API. Preference data flows automatically from every conversation into Attentive subscriber profiles and trigger events — no manual exports.

Sage Persistent Memory → Universal Adapter → Attentive Subscriber

Setup Steps

  • 1

    Connect your Attentive account to Sage via the integrations dashboard using your Attentive API key.

  • 2

    Sage begins syncing Persistent Memory preference data to Attentive subscriber attributes.

  • 3

    Configure which conversation signals should fire Attentive triggers and which preference fields populate segments.

  • 4

    Enable inbound SMS handling — Sage responds to WISMO and commerce queries in real time.

  • 5

    Build Attentive flows and segments from Sage data in your existing Attentive workspace.

Better Together.

SMS Segmentation

Without Sage

Attentive campaigns are segmented by purchase history and opt-in date. Personalization is limited and generic.

With Sage

Sage syncs size, style, and preference signals into Attentive. Campaigns reach exactly the right customers with the right products.

Inbound WISMO SMS

Without Sage

Customer replies to an Attentive SMS asking where their order is. The message routes to a support queue and waits for a human to respond.

With Sage

Sage intercepts the inbound SMS, retrieves live tracking from the commerce platform, and replies with full status automatically.

Secure and Compliant.

All data synced from Sage to Attentive is protected by AES-256 encryption, TLS 1.3, and strict consent and data minimization policies. Only consented preference data is ever shared.

Frequently Asked Questions

What data does Sage sync to Attentive?

Sage syncs Persistent Memory preference fields (size, style, product preferences) to Attentive subscriber custom attributes. Sage also fires Attentive custom triggers for post-purchase events, abandoned carts, and conversation intent signals.

Does Sage handle two-way SMS conversations?

Yes. Sage can handle inbound SMS replies for WISMO queries, product questions, and purchase intent — responding inline in the SMS thread via the Attentive two-way messaging API.

Can I build Attentive segments from Sage data?

Yes. Any Sage preference field synced to Attentive subscriber attributes can be used to build segments for campaigns and flows within your Attentive workspace.

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