Magento Integration

Sage + Magento: Autonomous Commerce at Enterprise Scale.

Connect Sage to your Magento or Adobe Commerce instance in 48 hours. Transform your catalog and order data into an AI Agent that manages operations and drives revenue natively.

Get Started with Magento

What Sage Executes in Magento

Order Management

Retrieve, modify, cancel, and track Magento orders directly inside the customer conversation with full API-level access.

Live Catalog Sync

Sage ingests your Magento product catalog including configurable products, bundle products, and custom attributes for accurate responses.

Return Workflow Execution

Policy-validated RMA creation, return label generation, and refund processing — all handled autonomously within your Magento environment.

Customer Profile Anchoring

Every interaction anchors to the Magento customer record, building Persistent Memory from purchase history, loyalty tier, and account preferences.

Multi-Store Support

Sage handles queries across multiple Magento stores and websites, routing correctly based on customer context and locale.

Cart and Checkout Execution

Sage adds items to the cart and delivers a pre-populated checkout link inside the conversation for frictionless purchase completion.

Inventory Sync

Real-time stock level access across all SKUs and store views. Sage never recommends an out-of-stock product.

Promotion and Coupon Application

Sage applies Magento cart price rules and coupon codes during checkout based on customer eligibility and configured workflow logic.

Deep Integration via Universal Adapters.

Sage uses a proprietary Universal Adapter layer to connect to the Magento REST API. Zero technical debt, deployment in under 48 hours.

Magento API → Universal Adapter → Active AI Response

Setup Steps

  • 1

    Authorize Sage with your Magento REST API credentials from the integrations dashboard.

  • 2

    Sage syncs your catalog, customer data, and order history via the Universal Adapter layer.

  • 3

    Configure multi-store routing, return policies, and agent behavior in the no-code builder.

  • 4

    Deploy to your Magento storefront, WhatsApp, or any connected channel in a single click.

  • 5

    Sage begins handling queries and executing actions immediately on go-live.

Better Together.

Multi-Store Customer Query

Without Sage

Customer contacts support asking about order status on the wrong store view. Agent manually identifies the correct store and replies hours later.

With Sage

Sage identifies the correct store context from the customer profile and retrieves live order status in seconds.

RMA Request

Without Sage

Customer navigates to the returns portal, fills out a form, and waits for manual RMA approval over several days.

With Sage

Sage validates the return, creates the RMA automatically, and sends the label inside the conversation in under a minute.

Secure and Compliant.

Your Magento data is protected by Sage's Enterprise Guardrails. AES-256 encryption, TLS 1.3, SOC 2 Type II compliance, and role-based access controls keep your customer data private and secure.

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Frequently Asked Questions

Does Sage support Magento Open Source and Adobe Commerce?

Yes. Sage connects to both Magento Open Source and Adobe Commerce (formerly Magento Commerce) via the REST API. No custom module development is required.

Does Sage handle Magento multi-store configurations?

Yes. Sage routes queries to the correct store view and website based on customer context and locale, handling multi-site setups automatically.

Can Sage process Magento configurable products?

Yes. Sage understands Magento configurable product structures including attribute sets and option combinations, ensuring accurate variant recommendations.

Ready to upgrade from chatbots to AI Agents?

Book a personalized demo to see Sage in action, or join our waitlist for early enterprise access.

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