Integrations
Your Tech Stack, Now Action-Oriented.
Sage connects natively with your e-commerce platforms, helpdesks, and marketing tools via Universal Adapters. No heavy coding. No technical debt. Just seamless execution.
The Integration Pillars
Every integration is organized around its role in your commerce operation.
The Data Source
Real-time inventory sync, order modification, and customer profile anchoring across every storefront backend.
Shopify
BigCommerce
Salesforce CommerceThe Action Layer
Sage acts as first responder, executing returns and resolving WISMO tickets before they reach your human agents.
The Personalization Layer
Syncs Persistent Memory (size, style, preferences) to your email and SMS segments for hyper-targeted campaigns.
The Execution Layer
Automated return label generation and real-time shipping status updates delivered inside the conversation.
The Reach Layer
Connect once, deploy everywhere. Sage is active across every social and messaging channel with a single configuration.
WhatsApp
Instagram
Slack
Microsoft TeamsTechnical Advantage
Built on Model Context Protocol
Unlike standard bots that use fragile webhooks, Sage uses MCP for a secure, bi-directional handshake with your database. This ensures 99.9% data accuracy and zero-hallucination actions on every platform interaction.
MCP is not a workaround. It is the reason Sage can execute an order cancellation, generate a return label, or update a customer profile without any custom code on your end.
Live Example: WISMO Query on WhatsApp
- 1
User asks "Where is my order?" on WhatsApp.
- 2
Sage queries the Shopify API via Model Context Protocol.
- 3
Sage retrieves the live tracking status and order details.
- 4
Sage pushes a tracking update and a "Buy Again" button directly inside the chat.
Platform API → Sage Universal Adapter → Active AI Response
One Brain. Every Channel.
Connect your store once and Sage is live across every channel instantly.
Write-Once, Deploy-Everywhere
If you connect Shopify once, Sage is active across all your social and web channels instantly. No per-channel setup. No repeated configuration. One integration, full coverage.
Frequently Asked Questions
How long does it take to connect a new integration?
Most integrations go live in under 48 hours. Sage uses Universal Adapters that require no custom development from your team.
What is Model Context Protocol (MCP)?
MCP is the secure, bi-directional communication standard Sage uses to read and write data with your connected platforms. Unlike fragile webhooks, MCP provides a structured, reliable handshake that ensures 99.9% data accuracy and zero-hallucination actions.
If I connect Shopify, does Sage work across all my channels automatically?
Yes. Sage operates on a Write-Once, Deploy-Everywhere model. Connect your Shopify store once and Sage is immediately active across WhatsApp, Instagram, your web widget, and every other configured channel.
Does Sage replace my existing helpdesk like Gorgias or Zendesk?
Sage works alongside your existing helpdesk. It handles the high-volume transactional queries autonomously and escalates edge cases with full conversation context to your human agents.
Is my integration data secure?
Yes. All data exchanged between Sage and your connected platforms is protected by AES-256 encryption at rest and TLS 1.3 in transit. Sage is SOC 2 Type II compliant and never uses your customer data to train public models.
Ready to upgrade from chatbots to AI Agents?
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