What platforms does Sage integrate with?

Sage connects natively with Shopify, BigCommerce, and Magento via Universal Adapters, as well as Gorgias, Zendesk, Intercom, and major logistics providers.

How is Sage different from a regular chatbot?

Sage executes actions in your backend — it can process returns, add items to cart, and send proactive messages — while retaining persistent memory of each customer across every session and channel.

Built for E-Commerce

AI Solutions Built for the Bottom Line.

Move beyond basic chat. Sage provides a suite of active AI solutions that automate the expensive parts of your business while scaling the profitable ones.

90%

Support Automation

25%

Increase in AOV

Solutions for Every Pain Point

Each solution targets a distinct, high-cost area of your commerce operations.

Returns & Exchanges

Stop paying humans to generate labels. Sage validates policies, executes returns, and turns refunds into exchanges automatically.

Explore Returns Automation

Personalized Shopping

Replace search bars with a concierge that remembers every customer's size, style, and history across every session.

Explore Personalized Shopping

Omnichannel Automation

Unified context across WhatsApp, Web, and Social so your customers never have to repeat themselves.

Explore Multichannel Solutions

Workflow Automation

Design your agent's exact behavior visually. Build guided product finders, support routers, and checkout flows without writing code.

Explore Workflow Automation

Enterprise Deployment

Deploy on your own cloud, bring your own AI keys, and lock data to specific regions. Full compliance, zero vendor lock-in.

Explore Deployment Options

Conversation Intelligence

Review every conversation in real time. See what your agent recommended, what was added to cart, and what actions are pending.

Explore Conversation Intelligence

Post-Purchase Automation

From delivery confirmation to proactive upsell. Sage keeps customers engaged and buying after the first order.

Explore Post-Purchase Automation

Seamless Integration with Your Current Stack

These solutions are not build-from-scratch projects. Sage connects to the platforms you already run via Universal Adapters, so deployment is measured in hours, not quarters.

Shopify, BigCommerce, Magento
Gorgias, Zendesk, Intercom
WhatsApp, Instagram DM, Slack
ShipStation, Postmen, and logistics providers

Deployment Timeline

1
Connect your storeDay 1
2
Import catalog and policiesDay 1
3
Configure your first workflowDay 2
4
Go live with the widgetDay 3

From Support Cost to Profit Center

Every customer interaction has three possible outcomes. Sage optimizes for all three simultaneously.

Passive

AI answers a support question

Cost saved

Active

AI executes a return end-to-end

Labor saved

Proactive

AI suggests a replacement based on Memory

Revenue gained

Not All AI is Created Equal

See how Sage compares to traditional chatbots and generic prompt-based AI agents across every dimension that matters to e-commerce operators.

Feature	Traditional Chatbot	Prompt-Based AI	Sage
Customer Memory	None	None	Persistent cross-session profiles
Workflow Control	Static decision trees	Prompt engineering	Visual no-code builder
Commerce Actions	Read-only	Read-only	Full execution: cart, returns, refunds
Multimodal Input	Text only	Text only	Text, image, video, voice
Channel Support	Website only	Website only	Web, WhatsApp, Instagram, Slack
Human-in-the-Loop	Manual escalation only	Manual escalation only	Automated confirmation gates
LLM Flexibility	Single fixed model	Single fixed model	Multi-provider routing, BYOK supported
Deployment Options	SaaS only	SaaS only	Cloud, BYOC, self-hosted, air-gapped
Data Residency	Vendor-managed	Vendor-managed	Region-locked (GDPR, CCPA, DPDP)
Analytics	Basic volume counts	Basic volume counts	Intent detection and revenue attribution